Refund Policy
@ Return & Exchange Policy
Thank you for shopping with THREADS & TRICKS! We are committed to providing high-quality products and excellent customer service. Please review our Return & Exchange Policy below.
THREADS AND TRICKS IS MANAGED BY SIDH LAXMI TEXTILES.
If any product is ordered from the Threads and Tricks website, then after the delivery of the product, the exchange will be done within 5 days
@ Returns- At this time, we do not accept returns. All sales are final. We encourage you to review your order carefully before making a purchase. If you have any questions or need assistance, please contact our customer support team prior to completing your purchase.
@ Exchanges- We understand that sometimes an exchange may be necessary due to sizing or defective items. We offer exchanges under the following conditions:
1. Eligibility for Exchange:– Items must be in their original condition, unworn, unwashed, and with all tags attached.– Exchanges must be initiated within 5 days of the delivery date.– Proof of purchase (order number or receipt) must be provided.
2. Defective Items:– If you receive a defective item, please contact our customer support team within 5 days of receipt. We will arrange for a replacement or exchange at no additional cost to you.
3. Sizing Exchanges:– If you need a different size, please contact our customer support team within 5 days of receipt to arrange an exchange. The customer is responsible for return shipping costs, and we will cover the cost of shipping the new item to you.
# How to Initiate an Exchange1. Contact our customer support team at [Customer Support Email] with your order number and details of the item(s) you wish to exchange.
2. Our team will provide you with instructions on how to return the items to us.
3. Once we receive the item and verify their condition, we will process the exchange and ship the new items to you.
Contact Us If you have any questions or need further assistance, please contact our customer support team:– Email: threadandtricks@gmail.com– Phone: 91+ 8982033983
We appreciate your understanding and support. Thank you for choosing THREADS & TRICKS !